Tom’s expression after hearing the entire sentence. Notice how completely changed.
wow you can actually see his heart climbing up into his throat
Tom’s inner monologue: “Nobody likes Loki? Nobody? Did I not make him likable enough? Can they not see the vulnerability, his damaged soul? Loki is such a complex character, such a lost soul, even behind his even tougher exterior in this movie. This is the problem right here. This is why Loki has so much anger. Nobody gives the poor guy a chance. Do you not have a heart?”